Frequently Asked Questions

Business Advisory, Accounting & Tax Services 

Some of our key services that we proudly offer to you include the following (but not limited to):

  • Business advisory and coaching.
  • Tax returns for a wide range of entities (e.g. partnerships, companies, trusts, co-operatives, superfunds / SMSF).
  • Proactive tax planning.
  • Structuring for optimum tax minimisation and asset protection.
  • Tax advice.
  • Succession planning.
  • Budgeting and cash flow forecasting.
  • Corporate secretarial services.
  • Virtual Chief Financial Officer (CFO).
  • Estate planning and administration.
  • Bookkeeping.

If there is something related to business that you require, but isn’t listed above, please feel free to reach out as we usually can help – either by providing you with solutions you require from specialists within our firm, or by referring you to a trusted partner within our network.

Absolutely! We do tax returns for a wide range of business entities (e.g. partnerships, companies, trusts, co-operatives, superfunds / SMSF) and also individuals too.

Munro’s is a well-established accounting and business advisory firm that has been operating since 1973.

If you are an established business owner who is looking for something more from your current accountant, then Munro’s could certainly assist you.

If you are a start-up business owner who is looking to grow your business to earn $1M+ in annual revenue, then Munro’s will be perfect for you.

If you consider yourself to be a high-income earning individual, and:

  • You have made a few investments, and
  • You are looking to grow your wealth…

then feel free to reach out to us, as we might have solutions for you to legally reduce your tax and protect your assets.

Pricing

Yes, absolutely.

In order for us to provide a quote we need to have a clear understanding of your circumstances and requirements. We call this scoping the services you require. To get to that point, we either need you to send us the information and/or have a meeting. If you’re unsure what to do next, then submit an enquiry and we’ll get back to you within one business day.

Munro’s seeks to fairly price services and ensure you receive great value for services provided.

In determining price, we take into consideration your specific situation. Factors which influence the price include the complexity of your personal, investment and/or business affairs, completeness of data, compilation of data, number of different accounts, wallets and exchanges, types of transactions, number of investments traded, and timeliness of advice and assistance sort.

Our pricing generally begins at $3,300 per annum for modest affairs, with intermediate affairs around $6,600 and complex affairs $12,000+.

 

If it’s a simple yes/no or quick question (say less than a couple of minutes) for us to answer, then no. If we need to reply in-detail and/or conduct an analysis or research, then we will invoice this professional work in accordance with our pre-agreed engagement terms.

Get to Know Each Other Meeting 

The difference is our true business advisory approach.

We are privileged to have helped many businesses grow over many decades, and have assisted in the transition of businesses from one generation to the next.

We truly believe in building strong client relationships – this is because we understand that forging strong relationships is the key to producing successful outcomes for our clients.

We practice what we preach, and we understand what truly works when it comes to running a successful business.

We also understand that our employees are our biggest assets. We provide top-of-the-line training and have a generous remuneration policy, as well as foster a strong culture embedded on work-life balance, in order to ensure that our employees are happy with their work.

Happy, fulfilled employees are then best placed to provide YOU with the exceptional service that you deserve.

If you want to have a chat with one of our specialist advisors, please feel free to reach out to us and provide us with a brief outline of your background and what you hope to achieve.

We will then schedule a FREE, no-strings-attached Get To Know Each Other meeting so you can learn more about us (and vice-versa), and be confident that Munro’s is well-equipped to handle your accounting and business advisory requirements.

You can engage us for business coaching and advisory work while still retaining your existing accountant for your tax compliance requirements. We are proud to let you know that we have clients who initially engaged us for this trial and were extremely satisfied with our advisory service, such that they decided to make the complete switch to Munro’s for their accounting requirements.

Wonderful! We are excited that you are keen to engage Munro’s to assist with your tax and business affairs.

If you want to have a chat with one of our specialist advisors, please feel free to reach out to us and provide us with a brief outline of your background and what you hope to achieve.

We will then schedule a FREE, no-strings-attached Get To Know Each Other meeting so you can learn more about us (and vice-versa), and be confident that Munro’s is well-equipped to handle your accounting and taxation requirements.

Please be advised, however, that we may not be able to provide specialist advice in this initial catch-up. If you require tailored, specialist advice on complex matters, then you can engage us for a paid consultation. We will let you know if a paid consultation is required to address your concerns.

Paid Tax Consultations 

If you need tailored tax advice – have questions or are uncertain about what is best for you – then a consultation is perfect for you.

Should you simply require a tax return to be prepared and lodged, then you are better off asking for a quote.

If you’re a business owner/leader looking to engage us for business advisory and accounting services, then book a Get To Know Each Other meeting instead.

A paid tax consultation is a meeting to address specific tax issues. Its purpose is to address those tax issues during the meeting – for us to give you tax advice.

This is different to the Get To Know Each Other meeting, which is designed for both of us to get to know the other, broadly discussing the problems you face and the solutions we may be able to provide. We don’t generally provide tailored tax advice during the Get To Know Each Other meeting. Rather, the result of the Get To Know Each Other meeting may be a joint agreement for Munro’s to prepare an engagement proposal, which should be the beginning of a long and prosperous advisory relationship for you and your business. Refer to How We Get Started for more information.

Consultations allow you to meet with a specialist advisor from Munro’s to discuss and address your situation, questions, concerns and options. Your Munro’s advisor will use their many years of experience and expertise to provide you with readily available answers and advice. A post-consultation email is also sent to you, which briefly outlines the advice given. Additionally, if you want us to, we can record the consultation and provide you with a copy.

Whilst we of course do our very best to provide the necessary advice during the initial consultation, we are not always able to address everything in one consultation. Where your situation/plans include complex matters which cannot be fully addressed during the initial consultation, we can provide further advice and assistance as required as part of a secondary consultation and/or project. This additional work will be separately priced based on your unique circumstances following the first consultation, and agreed with you before proceeding further. There is no obligation to proceed should you not wish to receive the additional advice and assistance.

This depends on your circumstances and can only be answered with a maybe. Until such time that we explore what it is you are doing and plan to do, we cannot say whether or not one consultation will be sufficient to address everything. We make our expertise available to you by way of a consultation, capped at the agreed price, so as to best address what you need and allow us to let you know what further advice and assistance (if anything) is needed. Our clients continue to be very pleased with our professional services and we are confident we can help you too.

If you remain unsure if a consultation is right for you, then please submit an enquiry. Include your name, phone number, background information/circumstances and questions. We will respond within one business day, suggesting whether or not a consultation is necessary or what your other options are.

No, tax consultations where we provide tailored tax advice are not free.

Only the Get To Know Each Other meeting is free. See above – What’s the difference between a paid tax consultation and Get To Know Each Other meeting?  – then consider what is best for you.

We charge a fair price for consultations because you have asked us to provide you with advice and there are costs associated with providing that advice.

Only in exceptional circumstances. If you are a startup or not-for-profit, then you are welcome to submit an enquiry to request a discounted consultation. Please be sure to state your name, phone number, background information/circumstances and questions. We will respond within one business day, letting you know if you qualify for a discounted consultation.

Payment for consultations are accepted using Stripe or direct bank deposit.

Stripe 

When booking online, your payments are securely processed by Stripe. We accept payment using Mastercard, VISA and AMEX.

After you select your consultation date and time, you will be asked to answer a few questions and then pay using Stripe.

To complete payment, you need to include the Name as it appears on your debit/credit card, your card number and expiry date.

Direct Bank Deposit 

If you would prefer to pay using direct bank deposit, then please call our reception at (08) 9427 5200.

Tax Returns 

If all you need is a tax return prepared and lodged (i.e. you don’t require any advice), then rather than book a paid tax consultation you can request a quote from us.

Since everyone’s circumstances are unique to them, in order to provide a quote we firstly need to review your situation and relevant activity/transactions.

To allow us to do this, please email Enquiries@munros.com.au the following information:

  1. Tell us your name and phone number.
  2. Explain what you want.
  3. Explain your situation/activity/transactions.
  4. Where applicable, provide the following:
    1. A copy of your most recently lodged income tax return and financial statements.
    2. Access to your bookkeeping software or spreadsheets containing all transactions. Essentially the records associated with all your income and expenses.
    3. Refer to these instructions, if applicable:
    4. Anything else that we need and should know about your tax affairs.

Alternative to email, you can upload to our secure client account facility. If you would like to use the client account facility, then please let us know and we will arrange for a team member to setup your account.

Munro's, where client service matters

Top 2% ranked Australian Accounting Firm

Play Ranking Explained

  • ★★★★★ — Matt R

    Drew and the team made my 2019 tax return easy. They also made an alteration to my 2018 tax return and I had an unexpected return. Highly recommended.

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  • ★★★★★ — Fay & Steve

    Our Munro’s Experience began approximately 38/40 years ago. Steve’s parents were already customers of Munros, in particular Barry Virgo, and we followed suit.

    For the first couple of years we had several changes of Accountants at Munro’s (we always got the newbies and had to ‘train them up’ to know how to get the best deal from the Tax Office for farmers. We became fed up of this system. Our last newbie was Simon Strawbridge. Well, we got him “trained up right proper” then they wanted to give us the next new one, but we stated we weren’t changing.

    Today, Simon is still our go to man. Whilst we understand there have been many very efficient people working in the background on our business affairs, for which we thank them sincerely, we have always maintained our professional relationship with Simon.

    We have been through some big business changes in our farming adventures over these past 40 odd years, and the advice, help and professional assistance has been 100%. At times we didn’t know who to trust to give us the best business advice and we were fortunate to be able to lean on Simon’s vast knowledge to help us make these decisions.

    Our working partnership of having our taxation needs, investment portfolios, wills, etc. linked in with Munros and the great staff has been successful.

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  • ★★★★★ — Ryan Hannah

    Great first experience at Monro’s! Took on the service expecting a sizable tax bill and ended up with a rebait, also learned about tax laws. Will defiantly be back next year.

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  • ★★★★★ — Pond Family

    Highly recommend Munro’s accounting firm AAA +++

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  • ★★★★★ — Sarah & Rob Comer

    We worked with Ben and his team from MUNRO’s accountants in Perth during a business purchase and due diligence process, and were absolutely impressed with their service. Their attention to detail and strong, practical advice gave us complete confidence throughout. Highly recommend for any Perth business looking for reliable and professional support.

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  • ★★★★★ — Val McAlpine

    David and I have been loyal clients of Munros for many years—I think since we were married in 1962. David made all the decisions in those early years. I became a more active partner as we worked with Ted Wilhelm and Ian Arblaster until their retirement. We then worked with Christine Prasetia for our financial, accounting, taxation and our wills until David’s death in May, 2017. Christine has patiently guided me through taking up the reins of our business venture. She is very efficient and totally reliable in all our dealings. I feel fortunate to have Christine as my accountant and business advisor. Thanking you, Val McAlpine

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  • ★★★★★ — Mike

    For nearly ten years, Munros has consistently provided me with excellent service. Drew has been a pioneer in handling crypto tax matters, even before it was a thing. I can’t imagine finding a more approachable and professional outfit. I anticipate a lasting partnership, despite a few questionable football team preferences.

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  • ★★★★★ — Louise Maguire

    I required some complicated advice from a business accountant on an urgent matter. It involved legal issues and advice as well as accounting advice.
    I contacted Drew Pflaum of Munro’s via the website, and he got back to me very promptly.
    Drew showed that he was well able and indeed very keen to think outside the square.
    Nothing was too much trouble and he has some very valuable professional contacts that he is able to consult with if needed.
    With Drew’s obvious intelligence and honesty coupled with an enviable network of contacts, and his keen desire to achieve the best results possible in a timely manner, I have no hesitation in recommending him for any sort of business accounting advice.

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  • ★★★★★ — Glenn Elliott

    Drew and Simon offer an amazing service at Munro’s as professional accountants and I have been using them for over 10 years now. Their customer service is second to none and I always receive prompt and reliable advice. Well done guys, keep up the great work!!

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  • ★★★★★ — Michelle

    Drew has been exceptional. Very knowledgeable, easy to understand, timely with his responses, he came in to bat for us when we needed someone to do that. Highly, HIGHLY recommend.

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  • ★★★★★ — Ray Norton

    OVER THE LAST 25 YEARS I HAVE ALWAYS ENJOYED GREAT SERVICE FROM IAN ARBLASTER, ANNETTE WHYTE AND OF COURSE BEN PAUL. THANKS FOR ALL THE SUPPORT. RAY NORTON

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  • ★★★★★ — Dawn Phillips

    Munro’s have been dealing with our taxes for a couple of years now, and have always been right onto anything to do with crypto and any other aspects of the industries we work in. Always friendly, helpful and professional.

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  • ★★★★★ — Dawn Phillips

    Munro’s have been dealing with our taxes for a couple of years now, and have always been right onto anything to do with crypto and any other aspects of the industries we work in. Always friendly, helpful and professional.

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  • ★★★★★ — Ben Soules

    Excellent advice with very skilled accountants. Not too expensive, for such a specialized and sophisticated service. Committed to the customer, always very professional and helpful. Highly recommended!

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  • ★★★★★ — Suzanne Wyatt

    Thank you to Mike and Munro’s for your expertise, professionalism and patience.

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  • ★★★★★ — David Boddington

    From the small technical stuff to the sage big picture advice, Simon and team Munro’s have been patiently guiding and safeguarding our family’s financial journey for decades. THANKS !! Here’s to the next 50 years!

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  • ★★★★★ — Dianne Hall

    Drew was fantastic to talk to. He answered all my questions in an easy to understand way. He helped me gain a greater understanding of how Cryptocurrency is treated by the tax department and what my obligations around record keeping are. I would recommend contacting Drew if you are new to Cryptocurrencies before investing, to get a handle on how things work, what your obligations are and how to keep good records.

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  • ★★★★★ — Mark Howlett

    Got terrific service and advice from Drew. Simple, informative and a quick response time too. Would recommend.

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  • ★★★★★ — Robert Elliott

    Brilliant accounting firm I have trusted for almost 30 years with all of my business and personal accounting. Their service is second to none.

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  • ★★★★★ — Cole King

    Drew is absolutely amazing and very informative regarding tax purposes.
    If you are a NZ citizen and not already an Australian citizen, then you need to book a time with Drew.

    It was a breath of fresh air speaking with Drew as our previous accountants could not relay a definitive answer for some of the questions we had, and Drew answered it without a second thought.

    Seeking information regarding tax can be a daunting subject and not everyone explains it in Layman’s term, and that’s where Drew fits that topic.

    Definitely gained a couple more clients and has definitely earnt our business going forward.

    Thanks Drew 👍🏾

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  • ★★★★★ — FK aus

    Munro’s provided me with the exact accounting and tax advice I needed. I highly recommend Munro’s to anyone who is searching for a professional accounting firm that goes the extra mile to help their clients.

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  • ★★★★★ — Shiny Sheep

    5 Stars from Don. I can’t thank Drew and Brian enough for dealing with my very complex history across multiple years of cryptocurrency trading. This has been across many exchanges, wallets, and my Dash Masternode history also. Drew and Brian have been flawless when fielding my various questions across the months it has taken to work through my complex case load.
    Based in Sydney, I got into cryptocurrency in 2013, and it lead me down a trajectory in life I could never have foreseen. Getting this tax aspect of it up to date will take a layer of stress off my back.

    I highly recommend Munro’s, Perth.

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  • ★★★★★ — Margaret

    Congratulations to Munros on reaching its 50 Year Milestone!  This excellent firm has efficiently handled our Family’s affairs for 45 years, and into its 3rd Generation.

    We have been grateful for conscientious and good advice from Ted and now from Mike.  Roll on the next 50 Years!

    Best wishes from the Hodgson Family.

    5 Stars!

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  • ★★★★★ — Luke S

    Great team and great service.

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  • ★★★★★ — Luke S

    Great team and great service.

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  • ★★★★★ — Philip Maguire

    Our dealings with Drew Pflaum of Munros were a revelation to my wife and I. Never before had we encountered a business accountant with such dedicated commitment to his clients. Drew’s work ethic is outstanding. When we found Drew online we were in desperate circumstances, faced with the loss of our two properties.

    His empathy, hard work, patience and breadth of knowledge was incomparable and took us from despair to hope very quickly. He worked out strategies that bought us time and helped us immensely.

    Without Drew’s input our future prospects were bleak. We’re delighted to have had the opportunity to review our very positive experience.

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  • ★★★★★ — Gautam Sathivel

    One of the best decisions we made was switching our accounting services to Munro’s. Especial thanks for Saul and Brian for their extensive knowledge, understanding our business requirement, goals and most importantly keeping us compliant. Extremely happy to engage with this organisation and team.

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  • ★★★★★ — Jeffrey Chen

    Had run into troubles with my personal tax return and immediately appointed Munro’s to act on this matter. Drew and Adam immediately handled my case and was sorted at God speed. Communication was great with all of them and it was easy to provide them with all the requested information.

    Highly recommend them for all your accounting and taxation matter, including complicated cryptocurrency matters.

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  • ★★★★★ — Tom Eldred

    I was clueless when it came to processing my taxes for crypto, having a few years worth to file. Drew and the team were very thorough with their process and made it so simple on my end. Well worth the service.

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  • ★★★★★ — Matt Mckinley

    Drew, Simon and the team at Munro’s have been our family and business accountants for many years now. They provide excellent service and advice. We would not hesitate to recommend them to others.

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  • ★★★★★ — Jeremy Glasgow

    Very knowledgeable experts on complicated crypto tax matters. I would highly recommend every trader/investor to bite the bullet and seek professional advice from Munro’s.

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  • ★★★★★ — Faye Sanderson

    Munro’s have helped build our business from strength to strength for over 40 years! No problem or question has ever been too large or too small and all have been dealt with in a timely and efficient manner. Thanks to Simon, Carl and the team for your continual excellent service.

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  • ★★★★★ — Markus Mark

    Munro’s are an outstanding outfit mastering in complicated tax situations and are highly focussed on providing a client centred approach. I presented Saul with a complicated case of overdue tax’s and substantial crypto and share trading activity. To say that he handled this situation with aplomb is an understatement. He resolved my situation promptly and what seemed to be with ease. Sure it is great to have your taxes done by consummate professionals but for me this is not their best feature. It is the customer service that I received that was outstanding and exceeded my expectations. He was extremely patient and dealt with my constant questioning with a great attitude. Always polite and willing to offer his professional advice I sincerely felt like a had an ally in my corner. Saul was a pleasure to work with and I look forward to next years Tax Time.

    Mark.

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  • ★★★★★ — Nicholl & Utley families

    We are 3rd generation clients.
    Munros are more than accountants they have a general interest in the wellbeing of our business.
    Munros are forward thinking business organisers and friends
    We wish them well for the next 50 years

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  • ★★★★★ — Doug Harwood

    Congratulations Munro’s… on your 50th year celebration.

    It has been a pleasure working with you, since we opened our business 8 years ago. In particular, Ben Paul has been supporting us for the whole journey so far and we can highly recommend his expertise & friendly service.

    Geoff, Doug & Yvonne Harwood

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